Uptime monitoring for SaaS
Know when your product is down—before your customers do.
What to monitor first
- Landing page (signups)
- App login
- Primary API endpoint or /health
- Checkout / billing flow
What “good” looks like
- 1-minute checks for core endpoints
- SMS alerts for urgent failures
- Public status page to reduce support load
- Simple process: acknowledge → fix → update
Frequently Asked Questions
Everything you need to know about StatusMonkey and how it works.
How often does StatusMonkey check my websites?
We check your websites every 60 seconds to ensure they're responding correctly. This means you'll know about any issues within a minute of them occurring.
What types of notifications do you send?
We send both SMS and email notifications when your sites go down. You'll receive instant alerts and follow-up notifications every 30 minutes until the issue is resolved.
Do I need to install anything?
No installation required! StatusMonkey is a cloud-based service. Just add your website URLs to your dashboard, and we'll start monitoring them immediately.
Can I customize the status page?
Yes! You can customize your status page with your brand colors, logo, and custom messages. You can also choose which components to display and how they're arranged.
What happens during my trial?
Your 90-day trial includes up to 20 monitors, SMS alerts, email notifications, a status page, and detailed uptime reporting. No credit card required to start.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. There are no long-term contracts or cancellation fees.
Still have questions? We're here to help!
Contact Support